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Michigan Shades is responsible for the successful installation of your window treatments, and we'll make sure you're happy with the installation before we leave your home. The window treatments themselves come with warranties from the manufacturer as described below:
Every window treatment is to be free of defects in material and workmanship for the lifetime of the product. This limited lifetime warranty is extended to the original residential purchaser only in the original window for which it was installed. Manufacturing defects must be reported within 30 days of installation. Warranty limitations on the following products are: Head rails and their components, limited lifetime; Cellular and Roller shade fabric, limited lifetime; Vertical vanes, limited 3 year; pull and tilt cords and slat ladders, limited 3 year; Faux wood and Bass wood slats, limited 5 year; Eclipse™ shutters, 25 years; Shangri-La or Vienna, 3 years; motorization, 5 years. This warranty does not cover normal wear and tear or any damage or loss caused by abuse, misuse, improper installation, direct exposure to salty air, chemical fumes, extremes in humidity, or the color change that takes place with the passage of time. This warranty does not cover damage caused by cleaning methods that use abrasive solutions. Maintenance and cleaning of the blind must be in accordance with the instructions provided with the product. Colors vary from dye-lot to dye-lot and may not exactly match sample swatches or previous purchases. In the event that there are other non-defective shades in the same room, only the defective shade or shades will be replaced. Discontinued components or color selections will be replaced with the closest equivalent current product. Our manufacturer will repair or replace, at its discretion, any defective parts or materials. This shall be your sole remedy under this warranty. Our manufacturer reserves the right to have any defective materials returned before goods are replaced. Some fading from sun exposure and slight warping of slats on 2" horizontals is normal and will not be considered a defect. Wood slats vary in grain and tone; this is an inherent part of their beauty. In no event shall our manufacturer be liable for transportation costs to or from the installation site of the product, nor will any installation or re-installation costs, incidental or consequential damages, be covered. In some states, exclusions for incidental or consequential damages are not allowable. To obtain service under this warranty, call Michigan Shades and we will help to see that your warranty claims are honored. |
We stand by
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